GENERAL QUESTIONS (FAQ) :

These questions and answers apply to the Heliodisplay M and Mi systems, and not necessarily to our fundamental technology, nor other systems developed by IO2.

Where can I buy a Heliodisplay?

*Heliodisplays are available direct worldwide from IO2Technology.

Does the Heliodisplay require any special format video or computer files?

*Like a computer monitor or television, the Heliodisplay can display any video signal coming from most sources. What you see on your DVD or computer desktop is what will be projected on the Heliodisplay.  We recommend displaying well-defined images such as the example images on our website taken under office lighting.

Does one feel anything in the air when touching the image?

*The image feels just like air and there is no noticeable difference.

How high above the Heliodisplay do the images hover?

* Images can hover up to about 28-inches or about seventy centimeters away from the Heliodisplay although the display has been designed to project the clearest and most stable image within the 30" diagonal viewing region. Larger solutions for m50 and m100 allow for 50" and 100" diagonal images respectively.

How bright is the image?

* Images are visible under typical indoor lighting.  Similar to any display on the market, the darker the ambience, the brighter the image is perceived. As with any conventional projector, images become less visible under bright lighting.  Heliodisplay images work best under controlled lighting such as in museums, corporate and lobbies, and most office spaces. 

What do I need?

* All the models are fluid-based and most of the models carry an internal tank to allow it to run for a full work day at a time such as when used in temporary setups.  For installations, please request connections for an external hook up.  All models starting at the end of 2007 work on universal voltage (90v-240v).

What kind of the image definition and fidelity can I expect?

*Heliodisplay images appear different from images on traditional displays. Colors are fully rendered, and text is legible, although image definition and fidelity are inferior to those seen on CRTs and LCDs. These limitations come from the early stage of our technology, which, unlike CRTs and LCDs, has not had decades to be refined. Images are not physically rigid as on a existing display and there are some noticeable vertical lines in the image. This is normal.

How noisy is the heliodisplay?

*The Heliodisplay during operation is approximately as loud as the fans on a computer server (aprox. 39dB).


Will the heliodisplay project a visible image in a brightly lit room?

*Yes, but like every display, the image will appear brighter in a less well lit room. The heliodisplay was designed to work in typical indoor office lighting. In brighter environments the image may appear dimmer, but introducing a dark background can be employed to compensate for lighting.

Will the heliodisplay work in my country?

*Yes, The new Heliodisplay M works for regions either in 110V/60Hz, or 220V/50Hz.


Will the heliodisplay work outdoors?

*Wind and bright lights will both interfere with the visibility of the image.  Additionally, for electrical safety, the Heliodisplay, like most electronics product, they should be kept away from the elements. 

What images can be viewed on a heliodisplay?

*Most images, or videos that can be viewed on a television or computer can be viewed on a heliodisplay. Some images appear better than others, as the performance of the display is designed for light advertising (spinning logos, graphics) applications. Any JPEG, MOV, FLASH, QUICKTIME, etc file can be viewed.

Do I need any special equipment to connect to a heliodisplay?

*No, the heliodisplay connects to most computers, DVD players, videogame consoles or televisions using a standard supplied video cable.

Can the images be viewed from the side and back?

*Images can be viewed from a 150 degree viewing angle from the front. There is no image when seen from the rear although our enterprise solutions allows for custom displays supporting this feature.

What is the image resolution?

*The Heliodisplay’s resolution supports up to 1024 x768 or higher as standard.

What is Heliocast (tm) interactivity?

*When the Heliodisplay is connected to a PC using a standard USB cable, and with the supplied IO2 Heliocast software installed, you can use your finger for cursor control as to navigate and interact with simple content. 

How can I use the interactivity?

*Use your finger, pen, pencil or any object to select and navigate as you would a conventional touch-screen in moving the cursor ; the only difference is that there is no physical screen.

Will the heliodisplay project 3D video and images?

*The heliodisplay will display any 3D type video or games from your computer. Images are in fact planar like on your computer or television, but seem three-dimensional depending on the content.

Can the heliodisplay be hidden in furniture or display pedestals?

*Yes, the heliodisplay was designed to be hidden and out of view. Ensure that adequate space is allowed for ventilation surrounding the heliodisplay.

What do I do about service or repairs?

*IO2 and IO2 Resellers provide readily available replacement parts and worldwide support.

 

 

 

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